Amazon has been ordered to refund parents of children who made in-app purchases on Android and Kindle without the parents themselves providing consent from 2011 to 2014.
The multibillion dollar company has been ordered by Judge John Coughenour to start the refund process from January 2017. The refund should take up to 12 months.
This decision has been made after the US Federal Trade Commission (FTC) initiated a successful legal action. Reuters reported that the judge said the figure was “too high.”
The company is supposed to pay $25.6 million.
The judge did not also agree to a request by Amazon to make refunds in terms of gift cards. This is investigation that was started in 2011.
The complains of these parents were that the platform made it so easy for children to make a purchase inside the mobile application. These purchases were made either by accident or without the authorization of the parents.
FTC then officially started the legal action in 2014.
“When Amazon introduced in-app charges to the Amazon Appstore in November 2011, there were no password requirements of any kind on in-app charges, including in kids’ games and other apps that appeal to children,” FTC had reported at that time.
From 2014, Amazon has been working to build up its in-app purchases so as to ensure there is a level of authorization.
But using the parental control option, in-app purchases have been disabled.