As Samsung attempts top to fix the charging problem on millions of its devices worldwide, the firm has come up with a way to get the error handled: software update.
Galaxy Note 7 users are set to get the fix from Samsung next week so as to block the phones from charging past 60 percent of battery capacity.
The company supports the plan, saying that it is for the safety of the customers. The software will be released in its home market of South Korea and thus wasn’t clear if it would be extended to other countries like India and the U.S.
The biggest smartphone maker in the world is recalling 2.5 million devices after various users complained that their devices explode upon reaching a given level of charge.
Do not use phone on flight
Due to this risk, authorities were prompted to advice against using the phone on flight, in bus or trains. The Galaxy Note 7 users were requested by the Korean-based firm to power the devices down and make an exchange for a new device as soon as possible.
Due to the increasing concerns about the Note 7, the company’s market value has seen a sharp decline.
The tech giant is making attempts to replace the image-damaging device and get customers with a replacement as fast as possible. In the meantime, customers are free to use its wide range of products.
Replacement coming soon
South Korea users are expected to start getting battery-free devices starting Monday. The firm released news ad which explained that for the phones which will not have been replaced early the next day (Tuesday), the owners will be able to download the software upgrade.
But the firm failed to explain whether this update will be an automatic or will need the users to acknowledge first.