In a technical discovery made by an internet activist and programmer, Mr. Thejesh GN, has discovered that the Telecom giant Airtel has been injecting lines of code in to its 3g users browser. The code was said to be injected into the 3g customer’s browser when ever he visits a page via the Airtel 3g network. The most noted point of these operation was that the codes are injected with out the knowledge of the 3g user of Airtel.
Internet activist Thejesh, has traced out how the Airtel has been injecting java script codes and iframes into the user’s browser. When the IP address of the codes were traced, it was found that the IP belonged to the Bharati Airtel. The codes allow for the monitoring of the customer’s browsing session by the company. The data thus collected will be used for the commercial purposes like, customizing advertisements for a specific customer. However, the total process is being done without the notice of the customers.
Speaking over the issue, a spokesperson from Airtel said “It was a service intended to provide the data consumption alert to the customers. we have been working on it, on selected customers. Airtel, being a responsible company respects and safeguards the privacy of its customers”, reports The Times of India.
It is a well known fact that individual customers receive personalized advertisements based on their browsing history. It was a second major allegation against Airtel, after its controversial “Airtel zero” plans.